Acceptance of Terms of Use

ceylonfirst.co.uk provides a collection of online resources, including classified listings, advertising, email services, and links to third party sites (referred to hereafter as “the Service”), available at the URL www.ceylonfirst.co.uk and on affiliated sites (all collectively and individually the “Site”), that are subject to the following terms of use and to our Privacy Policy (hereinafter both “Terms”). By using the Site or the Service in any way, you agree to comply with these Terms which constitute a contract between you and the owner of the Site. You also consent to the collection of information and use of that information as described in the Terms from time to time applicable. In particular, you agree to the collection of and use of your contact information, including addresses, telephone numbers, and ZIP Codes as described therein. Should you object to any term or condition of these Terms or any subsequent modifications thereto or become dissatisfied with the Site in any way, by agreeing to these Terms you also agree that your only recourse is to immediately discontinue use of the Site and the Service. You also agree that the Site and its owner will not be held be liable for any loss or damage for your non-compliance or for the non-compliance of any other person.

These Terms may be updated by ceylonfirst.co.uk at any time and from time to time. You understand and agree that you are solely responsible for reviewing these Terms from time to time. You can always review the most current version of these Terms at http://www.ceylonfirst.co.uk/. You understand and agree that unless expressly stated, the Site in no way controls, verifies, or endorses any of the information contained on or in the Site or Service including listings, links, messages, and advertisements.

Age Restrictions

Ceylon First cares about the safety of your entire family. We understand that in the age of technology, children are on the internet more than ever and free online classifieds can be a fun way for them to find toys, video games, clothes, and other cool items.

While we pride ourselves on being a site that the whole family can use, we also know the concerns involved with transacting online. We want to minimize these risks. Therefore, for anyone under 16 years of age, we ask that you have your parent/guardian respond to any ads you may be interested in. Also, if you wish to post an ad on Ceylon First, have your parent/guardian do so on your behalf so they can be directly involved in the transaction.

Ceylon First reserves the right to remove any ad if we feel it is in the best interest and for the safety of our users.

Registration

Although registration is not required to use the Service or access the Site, if you decide to register you must complete the ceylonfirst.co.uk registration process. If you choose to register, you must submit a valid e-mail address (username) and password during the registration process and be at least 18 years of age You are responsible for maintaining the confidentiality of your username and password, and all uses of your account, whether or not you have authorized such use. 

ceylonfirst.co.uk reserves the right to refuse the Service or access to the Site to any user or to delete accounts created by users who violate the Terms by appropriating the name, likeness, email address, or other personally identifiable information of another individual for any other reason in its sole discretion.

Copyright

All information, content, services, and software displayed on, transmitted through, or used in connection with the Site including, for example, advertisements, text, photographs, images, audio clips, video, HTML, source and object code, trademarks, logos, and the like (collectively, the “Content”), as well as its selection and arrangement, is owned by or licensed to us or our affiliated companies, licensors and suppliers, or in case of certain logos and trademarks (but NOT advertisements, text, photographs or images) our customers and their affiliates. You may use the Content solely for your personal, non-commercial use, and you may download or print a single copy of any portion of the Content for your personal use. No other use is permitted.

User-Provided Information and Content

By providing information to us and/or placing material on this site, you represent and warrant: (1) you own or otherwise have all necessary rights to the content you provide; (2) all information you provide is true, accurate, current, and complete, and does not violate the Terms; and, (3) the content will not cause injury to any person or entity or violate applicable Federal and state laws and regulations.

For all such information and material, you grant us and our affiliates and related entities, including our affiliated newspapers and other media and any licensees (collectively, “Affiliates”), a royalty-free, perpetual, irrevocable, exclusive right and license to use, copy, modify, display, archive, store, distribute, reproduce and create derivative works from such material, in any form, media, software or technology of any kind now existing or developed in the future. Without limiting the generality of the previous sentence, you authorize us to share the information across any or all affiliated websites or publications, to include the information in a searchable format accessible by users of the Site and other websites or publications of ours and our Affiliates, and to use your name and any other information in connection with our use of the material you provide. You also grant us and our Affiliates the right to use any material, information, ideas, concepts, know-how, or techniques contained in any communication you send to us for any purpose whatsoever

Placing an Ad

The following terms apply to all ads placed with us:

Private Party and Dealer or Commercial Ads: A private party is an individual not regularly engaged in a commercial or business activity (as we may in our sole and absolute discretion determine) selling or giving away his/her personal item(s), or seeking to buy or acquire an item for personal use. A commercial enterprise or dealer is an individual or entity engaged in a commercial or business activity. We reserve the right to delete any ad which does not otherwise comply with our policies and these Terms. All persons placing ads are subject to the laws, rules, and regulations of Federal, state, and local authorities and are responsible for making sure that their ads comply with all of these laws, rules, and regulations. Neither the Site nor its owner or any agent, Affiliate, or representative is authorized to practice law in any jurisdiction and therefore cannot advise an advertiser with respect to the legality of a particular ad or its contents in any jurisdiction – for legal advice please consult with local counsel. Links to Fair Housing and other sites provided on the Site are for convenience and do not represent a complete and comprehensive resource for all Federal, state, and local laws, rules, and regulations that apply to a particular ad or advertiser.

Advertisements: By placing an ad through our Post Ad service, you agree to pay the fees specified in the package you select, regardless of whether your item sells as a result of the ad. Take care in selecting your ad package and entering your ad information.

Ad promotion: If you have selected one of our Ad promotion features (Feature listing, top listing and bump ups), your ad will be shown on the all ads page based on selected promotion criteria. But this viewing order may be changed when viewers sort ads list using one of the sort options. 

Sales are final: We are not responsible for errors made in submitting advertising. If there is an error in any advertisement placed online, it is the responsibility of the person placing the ad to notify us or to otherwise modify the ad. For material errors caused by us, users will receive a credit toward the purchase of future advertising equal to the value of the advertisement for the time during which the material error existed (maximum one week).

Refund Policy

We will not issue refunds for suspended or canceled ads including ads suspended due to content. Once your ad is live, you cannot request a refund, in part or in full. Please be sure to pay extra attention when creating your ad and adding enhancements to it such as a frame or icon. We are not responsible for errors made in submitting your ad. Please check carefully before posting. If you have any trouble during the ad placement process or just general questions, please contact us at hello@ceylonfirst.co.uk

Posting Rules

We reserve the right to remove any content posted on the Site at any time for any reason. Listed below are some, though not all, of the reasons we may delete postings. You agree not to do any of the following actions while posting to the Site: (1) harass, threaten, embarrass, slander, or violate any right of any person or entity; (2) transmit any information, data, text, files, links, software, chat, communication or other materials that are unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially discriminatory, or otherwise objectionable; (3) impersonate any business or person; (4) violate any applicable law or regulation, copyright, or other legal or contractual agreement or obligation; (5) propagate or assist in the propagation of any virus, worm, Ponzi scheme, multi-level marketing program, chain letter, or other, similar activities; (6) encourage or facilitate activities that may violate local, state or federal laws; or (7) may be harmful to minors.

Ad Reply Code of Conduct

We reserve the right to delete or ban those who we deem to be using replies inappropriately.

When contacting other users:

  • Please treat all other users with courtesy and respect.
  • Do not reply to ads with unsolicited opinions, comments, or judgments about the content of the ads, the price of the item, or the poster themselves.
  • Abusive replies are not allowed. Any replies containing hate speech or defamation are strictly prohibited.
  • All replies to ads must be about what the ad is offering. Replies containing other commercial offers are not allowed on Ceylon First.
  • Impersonating other users, including supplying fake phone numbers, is not permitted. Those who are found to be doing so may lose the ability to use Ceylon First.

Ceylon First reserves the right to revoke the ability of any user to reply to ads without notice

Receiving Inappropriate Replies

If you receive a reply that you feel is inappropriate, please do not reply. You can delete the conversation using the Delete conversation button at the bottom of your messages.

If a user has become rude mid-conversation, remember that you can rate your experiences with them using the Rate Buyer or Rate Seller button found when you open the conversation.

Paying for Items on Ceylon First

Ceylon First is a platform to help bring local buyers and sellers together. As purchases are meant to be made in person, we do not have an option to pay directly through Ceylon First, unless you are buying a car from a private seller. You can find more information about using an Online Payment Platform (OPP) to buy a car

When you’ve found what you’re looking for and are ready to buy, keep these tips in mind:

  • Keep purchases local and face-to-face.
  • Inspect the item before you send money to the seller.
  • Be aware of different payment options, and the risks associated with each.

Communications with Third Parties Through This Site

Your dealings or communications through this site with any party other than us are solely between you and that third party. Under no circumstances will we be liable for any goods, services, resources, or content available through such third party dealings or communications, or for any harm related thereto. All users are cautioned to verify the actual identities of persons with whom they correspond. By your use, you consent to our monitoring of such communications should we choose to do so at any time and from time to time and agree that we may regulate the volume or content of any or all such communications at our sole discretion.

Online Marketplaces- Product Safety Message:

Buying products online from businesses that don’t give a UK address increases the risk to consumers. Online platforms are not always the seller of the products on their websites and often act as an intermediary between an independent company and the buyer.

The Office for Product Safety and Standards (OPSS), part of the Department for Business, Energy and Industrial Strategy, has issued an important Product Safety Message asking the public to check who they are buying from

Basics Health And Safety

The health and safety of our community is Ceylon First top priority. In light of the current outbreak of COVID-19, we urge our community to follow the latest https://www.gov.uk/coronavirus

We can still support each other. Ceylon First is a valuable place for communities to access useful online services, to find work from home jobs or essential roles, and it enables people to support each other through the Community category.

It is important to remember that Ceylon First is more than just a place to buy and sell goods, and was founded on the principles of serving and connecting a community.  A local support network has never been so important and we remain committed to helping people help each other in a safe way.

Trading in your community

For those who are buying or selling, we are advising you to share as many pictures and as much information as possible about the items you are trading. Make sure you exchange plenty of questions and answers. When an item needs to be sent, we advise all traders to use the tracker and trace courier services. And when it comes to transferring money, we recommend using a trusted online payment platform that offers payment protection.

Good Hygiene

Whether selling in person or through other means, all users should clean items https://www.gov.uk/government/publications/covid-19-decontamination-in-non-healthcare-settings/covid-19-decontamination-in-non-healthcare-settings

We also recommend that buyers receiving an item clean the item and wash their hands before touching their face.

Respect Your Community

Please remember to respect your local community. In Ceylon First, this means being polite and observant when buying or selling. It also means not exploiting the current situation for commercial gain. We previously moved to restrict the sale of items that were in high demand such as hand sanitizers and PPE and will move to do the same if required. If you own items that are in high demand, we would ask you to consider donating them to local groups and organizations that need them most. 

  1. We will also remove ads that mention Covid-19 or Coronavirus that could be deemed insensitive.
  2. We will continue to monitor the situation, but encourage users to report any ads they deem incorrect, misleading, deceptive, or insensitive by using the report ad button.
  3. We recommend all users visit the Government website on Coronavirus (COVID-19) prevention to learn more about precautions to take at this time.

General Disclaimer and Limitation of Liability

USE OF THIS SITE IS AT YOUR OWN RISK. ALL CONTENT IS PROVIDED “AS IS” AND “AS AVAILABLE.” NEITHER WE NOR ANY OF OUR AFFILIATES, NOR ANY OF THE EMPLOYEES OR AGENTS OF ANY OF THEM, MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND REGARDING THIS SITE, THE CONTENT, ANY ADVERTISING MATERIAL, INFORMATION, PRODUCTS, OR SERVICES AVAILABLE ON OR THROUGH THIS SITE, AND/OR THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE OR SUCH CONTENT OR SERVICES. ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE SPECIFICALLY DISCLAIMED. WE DO NOT WARRANT THAT THIS SITE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE AND OUR AFFILIATES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY THIRD PARTIES, ACTIONS OF ANY THIRD PARTY, OR FOR ANY DAMAGE TO, OR VIRUS OR WORM THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY.

WE DO NOT REPRESENT OR ENDORSE THE ACCURACY, CURRENTNESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH THIS SITE. ANY RELIANCE UPON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION IS AT YOUR SOLE RISK.

IN NO EVENT SHALL WE OR OUR AFFILIATES, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL WE OR OUR AFFILIATES, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DAMAGES IN EXCESS OF $100, INCLUSIVE OF ALL OCCURRENCES.

Indemnity

You agree to indemnify and hold Ceylon first, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers, and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of Content you submit, post or make available through the Service, your use of the Service, your violation of the Terms, your breach of any of the representations and warranties herein, or your violation of any rights of another.

Miscellaneous

We reserve the right to change these Terms at any time and from time to time at our discretion and to notify users of any such changes solely by changing these Terms. Your continued use of this Site after the posting of any amended Terms shall constitute your agreement to be bound by any such changes.

We may modify, suspend, discontinue, or restrict the use of any portion of this Site and our Services including the availability of any portion of the Content at any time, without notice or liability. We may deny access to any person or user at any time for any reason. We may at any time transfer our rights under these Terms to any person.